keithp1707821843 Posted May 5, 2021 Share Posted May 5, 2021 For the past few days I keep getting this error message when using the web site:An unexpected error occurred.An error occurred while processing this request.Any ideas why? I am about to place a new order - but an wary in case this may cause a problem.Keith Link to comment Share on other sites More sharing options...
RB51 Posted May 5, 2021 Share Posted May 5, 2021 I too have seen several instances of this error report. I was not sure if it was something do with my Mac or the Hornby website as I could never remember what I’d done to get there. I will check with the other Mods. and see how widespread it is and maybe send a report to Hornby Towers. R- Link to comment Share on other sites More sharing options...
CORKY. Posted May 6, 2021 Share Posted May 6, 2021 I have been having this same error for about a week. On logging into Hornby web site again , i find I am logged in. Link to comment Share on other sites More sharing options...
5Dublo2 Posted May 7, 2021 Share Posted May 7, 2021 As per Corky comment I also see this error when logging in, however, you do get logged in despite seeing that error.I have tried clearing any cookies relating to Hornby but this does not fix it. Link to comment Share on other sites More sharing options...
96RAF Posted May 8, 2021 Share Posted May 8, 2021 I get a similar error if I try to zoom the page on an iPad say to get a better look at an image. My browser also reports this webpage crashed and has been reloaded, this in addition to the Hornby error report on a white screen. Link to comment Share on other sites More sharing options...
ColinB Posted May 9, 2021 Share Posted May 9, 2021 I was just about to raise a post on this, I am getting the same error. It appears to have started about a week ago. Link to comment Share on other sites More sharing options...
Howbi Posted May 9, 2021 Share Posted May 9, 2021 Well I have to say I look into this site 2 or 3 times every day and have, so far, never encountered this error message.........PC running Firefox on Win 10......HB Link to comment Share on other sites More sharing options...
5Dublo2 Posted May 10, 2021 Share Posted May 10, 2021 I just tried a different browser and a different computer - same error in all locationsMAC OSX + FirefoxWin10 + ChromeWin 10 + Edge Link to comment Share on other sites More sharing options...
Chrissaf Posted May 10, 2021 Share Posted May 10, 2021 For me, this error is a very rare event. As a moderator I am constantly browsing the forum on a daily basis. I might see this error only once in a week of forum activity. Windows 10 + Firefox.PS - I have never seen this error as part of the 'logging in' process, only when navigating between pages or utilising a forum tool. Link to comment Share on other sites More sharing options...
CORKY. Posted May 10, 2021 Share Posted May 10, 2021 In my case it occurs on every visit when I try to log in first time Link to comment Share on other sites More sharing options...
Chrissaf Posted May 12, 2021 Share Posted May 12, 2021 UPDATEHornby administration have noted this thread and require more information to aid tracking down the cause and fix resolution.Therefore a new thread has been started as a 'sticky' and this thread locked from further additions. Please add all new comments to the replacement sticky and be sure to provide the requested information.Why do I keep getting this error? [More Info Needed]Will those members who have already posted in this thread, also repost in the sticky with the requested information. The more information you provide the higher the chance of a fix being processed. Link to comment Share on other sites More sharing options...
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