The son of Triangman Posted March 1, 2020 Share Posted March 1, 2020 How long does membership take to come through? I joined some weeks back. Link to comment Share on other sites More sharing options...
Squealer Posted March 1, 2020 Share Posted March 1, 2020 I joined in January and received the letter and pin badge last week. Still waiting for the free loco.They said they were waiting for the pin badge stock to come in, so hopefully you should get yours soon. Link to comment Share on other sites More sharing options...
RDS Posted March 1, 2020 Share Posted March 1, 2020 I re-joined in January and the membership fee was taken from my Bank Account on the 15th January. On Wednesday last week, I received the letter and the badge and on Thursday I received a letter inviting me to renew! Link to comment Share on other sites More sharing options...
HornbyKiwi Posted March 2, 2020 Share Posted March 2, 2020 I re-joined in January and the membership fee was taken from my Bank Account on the 15th January. On Wednesday last week, I received the letter and the badge and on Thursday I received a letter inviting me to renew! I also joined on the 15th January but nothing seen here as yet. Am on the other side of the world from Margate though so I haven't been overly surprised or concerned. Did receive the 2020 catalogue/Hornby Magazine bundle last week though, so have had plenty of reading to be going on with. The package came in that sticky corrugated cardboard which I appreciated greatly. Much better than the flimsy plastic bag they used last year and kept the mag/catalogue in pristine condition for me. HK. Link to comment Share on other sites More sharing options...
CitizenOllie Posted March 5, 2020 Share Posted March 5, 2020 I`ve waited 41 days...To be quite frank...I`ve given up..Although they did send me 2 wagons costing £12 pretty fast... Link to comment Share on other sites More sharing options...
walkingthedog Posted March 6, 2020 Share Posted March 6, 2020 Are you sure your order went through. Have you contacted them. Have they taken any payment? Link to comment Share on other sites More sharing options...
Howbi Posted March 6, 2020 Share Posted March 6, 2020 Send an Email to newclubs@hornby.com........HB Link to comment Share on other sites More sharing options...
Station Cat Posted March 6, 2020 Share Posted March 6, 2020 I renewed in January, the payment went through straight away and was marked as dispatched on my hornby account the same day. Then in February I received a renewal letter, so I emailed to say I had renewed and the membership pack hadn't arrived, and they said they were waiting for the badges to come in. Today I received the membership pack and also in a separate envelope, another renewal letter! 😆 😆 🤔 Link to comment Share on other sites More sharing options...
JJ73 Posted March 7, 2020 Share Posted March 7, 2020 @ RDS :- I re-joined in January and the membership fee was taken from my Bank Account on the 15th January. On Wednesday last week, I received the letter and the badge and on Thursday I received a letter inviting me to renew!Guess what has just happen to me today??? Yep you guessed it - I rejoined on the 7th February & also got a letter inviting me to renew!!!! 😆 Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted March 8, 2020 Share Posted March 8, 2020 I also recieved a letter in the post yesterday (Saturday 07/03/2020), inviting me to renew my membership. I have already decided I am not doing that this year, as I do not want the 0-4-0 locomotive included. GNR-Gordon-4 (HF) Link to comment Share on other sites More sharing options...
RDS Posted March 9, 2020 Share Posted March 9, 2020 @GNR,Of course you received a renewal letter, which is perfectly reasonable in your case, as you haven't renewed. (no response needed) Link to comment Share on other sites More sharing options...
RMRG Posted March 11, 2020 Share Posted March 11, 2020 30/01/2020 was the day I ordered ! .. 😢 not had no sign of spending my 28.00 pounds ! .. ☹️ pretty awful really when I thought I was joining a well established, proud, british, product .. 🤔 So goes to say how disappointed I am at spending to join a hobbyist club that just flopped right from the start ... Strikes me the name is taken for granted and is complacent because of its branding .. 😇 Link to comment Share on other sites More sharing options...
Howbi Posted March 11, 2020 Share Posted March 11, 2020 @RMRG...........Send an Email to newclubs@hornby.com........HB Link to comment Share on other sites More sharing options...
CitizenOllie Posted March 11, 2020 Share Posted March 11, 2020 Just got this E-Mail... They ARE waiting for the Gold plated membership badges...and send their apologies... The Club Loco will be coming in to stock in March and will be sent to me then. We are a little behind with the members pack as we were waiting for the badges to come in to stock. However, we are now catching up and your pack will be with you shortly...Ah It`s Good to talk... Link to comment Share on other sites More sharing options...
RMRG Posted March 12, 2020 Share Posted March 12, 2020 Sorry for your confusion ! .. When stated ORDERED ! means monies was transfered ! .. And of course I am not suprised in the least at this follow through ! ... Link to comment Share on other sites More sharing options...
Black Duisk Posted March 14, 2020 Share Posted March 14, 2020 Can only say my membership card, badge and welcome letter arrived today (14.03.20) which my wife had paid for in Jan as a wee surprise....bless... Link to comment Share on other sites More sharing options...
_Endeavour_ Posted March 15, 2020 Share Posted March 15, 2020 Similar experience as many who have commented on the forum; joined the club as soon as it was opened/re-opened to international/ROW membership on 14/01/2020 and received membership package on 13/03/2020.Experience has taught me to be a patient person and model locomotives/trains are nothing to get too stressed about.Hmmm upon consideration maybe they are.Regards Link to comment Share on other sites More sharing options...
JJ73 Posted March 19, 2020 Share Posted March 19, 2020 The Club Loco will be coming in to stock in March and will be sent to me then. We are a little behind with the members pack as we were waiting for the badges to come in to stock.I rang Hornby just about a week ago & they said the same thing to me!!! Link to comment Share on other sites More sharing options...
The son of Triangman Posted March 19, 2020 Author Share Posted March 19, 2020 Been two months now, no sign of anything Link to comment Share on other sites More sharing options...
HornbyKiwi Posted March 20, 2020 Share Posted March 20, 2020 Got my membership pack yesterday 20/3/20. (signed up 14/1/20) HK. Link to comment Share on other sites More sharing options...
The son of Triangman Posted March 26, 2020 Author Share Posted March 26, 2020 No sign of anything yet Link to comment Share on other sites More sharing options...
walkingthedog Posted March 26, 2020 Share Posted March 26, 2020 M-R we all know that you prefer the early Triang/Hornby locos so perhaps they have had to commission a special membership card for you on a slate. More likely they have shut down the running of the club for now. Link to comment Share on other sites More sharing options...
96RAF Posted March 27, 2020 Share Posted March 27, 2020 Seen on Facebook today . . ./media/tinymce_upload/d8569ae4674536804059b35dc44d4b4d.png Link to comment Share on other sites More sharing options...
The son of Triangman Posted April 13, 2020 Author Share Posted April 13, 2020 The magazine has arrived, yay. No club model, pin badge or letter yet though, at least it's progress. Link to comment Share on other sites More sharing options...
Bulleidboy Posted April 13, 2020 Share Posted April 13, 2020 Over the years I have rung (telephoned) Hornby on many occaisions - perhaps surprisingly, I have spoken to the same person when I make these calls. I think that many assume there is a large "call-centre" type group of people awaiting your calls? I don't think there is. So it is possible that one person having taken the call, then has to do the internal follow-up - all of this takes time. So delays are always likely to happen. Link to comment Share on other sites More sharing options...
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