JJ73 Posted February 4 Share Posted February 4 HiyaI thought is was 21 days to get your Hobby Rewards Points b/c on my Dashboard Page it say :- "Pending points will become active 21 days after delivery of your corresponding order"But both on the FAQ & the T's & C's it says quite a few times :- Points earned from a purchase will be available on your account to spend 14 working days after receipt of your product.Points earned from a purchase will be available on your account to spend 14 working days after you have received your product.A little confusing don't you think??? 🚂 Link to comment Share on other sites More sharing options...
LTSR_NSE Posted February 5 Share Posted February 5 Perhaps Hornby are simply covering both bases?Pending become active between 14-21 working days after delivery… unless a problem occurs, in which case contact Customer Service! Link to comment Share on other sites More sharing options...
JJ73 Posted February 5 Author Share Posted February 5 Perhaps - Thank you for that 🙂🚂 Link to comment Share on other sites More sharing options...
Brew Man Posted February 5 Share Posted February 5 I think it's more a case of Hornby's left hand not knowing what its right hand is doing, as usual. Link to comment Share on other sites More sharing options...
gilbo2 Posted February 6 Share Posted February 6 My recent points have always been exactly 21days, but thing’s always change. Link to comment Share on other sites More sharing options...
AlsRaven Posted April 2 Share Posted April 2 Reward Points Havent gone on after 21 days? My Purchases from Corgi and Scalextric were delivered end of Jan, Beginning of Feb. Trying to build up for some TT120 Purchasing. Any ideas why Thanks in Advance. Link to comment Share on other sites More sharing options...
LTSR_NSE Posted April 2 Share Posted April 2 @AlsRaven contact Hornby Customer Service - there is probably a simple glitch on your account that can be fixed quickly, if they are made aware. Link to comment Share on other sites More sharing options...
AlsRaven Posted April 18 Share Posted April 18 On 02/04/2024 at 10:10, LTSR_NSE said: @AlsRaven contact Hornby Customer Service - there is probably a simple glitch on your account that can be fixed quickly, if they are made aware. Thanks, I'll do that. Link to comment Share on other sites More sharing options...
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