david_watts1 Posted April 23 Share Posted April 23 I don't know what the forum rules are, but I for one would certainly want to know about bad/poor retailer experiences so we can avoid having to deal with them. Likewise it would be great for people with positve experiences to give a mention to the good retailers so we can support them. Link to comment Share on other sites More sharing options...
RB51 Posted April 23 Share Posted April 23 Keep going @Chris98. There are always some set backs. Negative comments are not allowed as the subject of them is [generally] unable to respond. R- Link to comment Share on other sites More sharing options...
Postman On The Rails Posted April 23 Share Posted April 23 23 minutes ago, Chris98 said: Unable to do anything with my layout dissapointingly. Ordered some retaining walls at beginning of the month from a retailer (they really should be named to help others but do not know if I can on here) and received nothing and no response to calls/emails. Do not want to risk buying any others as just my luck I end up with double the amount then have to foot a returns bill or unable to return them due to zero communication thus far. They are at model world live, perhaps one of you could shout at them for me? 😀 I need these as I complete my layout section by section and in a specific order so that everything fits together. I am also waiting for a custom built control panel for my points which after ordering in January apparently will not be ready for up to another 6 weeks due to stock shortages. It is all so very frustrating at the minute! 😒 I bet i could guess they are based in the South West Link to comment Share on other sites More sharing options...
Chris98 Posted April 23 Author Share Posted April 23 Nope, but they are one of the show sponsors. Link to comment Share on other sites More sharing options...
RB51 Posted April 23 Share Posted April 23 Careful please chaps. R- Link to comment Share on other sites More sharing options...
Rallymatt Posted April 23 Share Posted April 23 If it’s a genuine ‘poor seller’ issue then I am sure it’s in the spirit of the hobby and forum to advise others. You can always contact your bank and get a reversal on payment in respect of the issues you are having. I was forced to do that with Modelux after constant issues and then they refused to reply. 1 Link to comment Share on other sites More sharing options...
RB51 Posted April 23 Share Posted April 23 The trouble is @Rallymatt, it almost always degenerates into a mud slinging spree. R- 2 Link to comment Share on other sites More sharing options...
GMD Posted April 24 Share Posted April 24 We feel your pain @Chris98! If the order was made with a credit card payment you may be able to reverse it. Small companies are often struggling to keep up with demand and if so communication is commonly the first thing to fall by the wayside. Had a similar issue a few months back with Modelux. Their models are genuinely pretty good though, even if Comms left something to be desired. Link to comment Share on other sites More sharing options...
Chris98 Posted April 24 Author Share Posted April 24 Companies should not be taking the money if they cannot fulfil orders in a timely manner or at all. I am not the only one they are doing it to! (check reviews) It's deceitful, dishonest and wrong. I know I will get my money back as it"s covered by my bank although I have to wait 30 days. That's the frustration, not being able to do anything to my layout whilst waiting. Oh well one more week to wait and then I will probably be moaning I have too much to do 😂 1 Link to comment Share on other sites More sharing options...
Silver Fox 17 Posted April 24 Share Posted April 24 53 minutes ago, GMD said: Had a similar issue a few months back with Modelux. Their models are genuinely pretty good though, even if Comms left something to be desired. They seem to have packed in with TT 120 now. 1 Link to comment Share on other sites More sharing options...
ateshci Posted April 24 Share Posted April 24 Never mind, the remainder is currently out of stock, too. Link to comment Share on other sites More sharing options...
Chris98 Posted April 27 Author Share Posted April 27 Purchased retaining walls from a reputable company and they are arriving Monday so my layout gets going again. Still heard nothing from the other one despite emails and phone calls that remain unanswered. Oh well you learn! Never order from them again. 2 Link to comment Share on other sites More sharing options...
Postman On The Rails Posted April 28 Share Posted April 28 I learnt that lesson too Link to comment Share on other sites More sharing options...
Chris98 Posted April 30 Author Share Posted April 30 If this gets deleted so be it. I feel it's only right that others should be aware. Read reviews in respect of House of hobbies before you buy. 1 Link to comment Share on other sites More sharing options...
RB51 Posted April 30 Share Posted April 30 That’s fine. You are not expressing a negative opinion. R- Link to comment Share on other sites More sharing options...
Chris98 Posted April 30 Author Share Posted April 30 Thank you Link to comment Share on other sites More sharing options...
Rallymatt Posted April 30 Share Posted April 30 Not alone Link to comment Share on other sites More sharing options...
Chris98 Posted Thursday at 19:34 Author Share Posted Thursday at 19:34 Right, after the lengthy delays caused by others the retaining walls are now built and waiting to dry. Building six in one go was some effort and has taken a fair few hours. Next is to put the copings on, finally fix in place on my layout and move onto the next part. Hooray! 3 Link to comment Share on other sites More sharing options...
Chris98 Posted Friday at 17:05 Author Share Posted Friday at 17:05 (edited) Retaining walls now in place. Will look different again when ballasted up to walls and finer detail added. A little subsidence in the middle section caused by burning my finger on the hot glue then too late to rectify as it had set. I can live with it and it's not really noticeable. Edited Friday at 17:25 by Chris98 4 Link to comment Share on other sites More sharing options...
Chris98 Posted Friday at 20:00 Author Share Posted Friday at 20:00 (edited) Now ballasted Edited Friday at 20:11 by Chris98 4 Link to comment Share on other sites More sharing options...
Chris98 Posted Saturday at 08:07 Author Share Posted Saturday at 08:07 (edited) Single track girder bridge painted, weathered and fitted. The diy wooden support underneath will be changed in due course and is only a temp measure. I am probably going to grass over the rocky embankment as it would fit in more with the back scene but thats a future job 😀 Edited Saturday at 08:11 by Chris98 2 Link to comment Share on other sites More sharing options...
GMD Posted Saturday at 08:48 Share Posted Saturday at 08:48 Great to see things really moving on for you now. Link to comment Share on other sites More sharing options...
Chris98 Posted Saturday at 15:09 Author Share Posted Saturday at 15:09 (edited) A year after getting into this hobby having never done any modelling here is my first short video of Crescent Valley Line with the first loco's I purchased. Have I enjoyed it? Yes, every minute although all the droppers/track laying got a bit repetative but I became very good at it 😂 The upper level is now operational as per the video albeit some point motors still need fitting. The lower level is still work in progress and half way through having all the point motors fitted so non operational presently. 20240504_154612.mp4 Edited Saturday at 15:34 by Chris98 7 Link to comment Share on other sites More sharing options...
GMD Posted Saturday at 16:13 Share Posted Saturday at 16:13 Wow. For a first year modeller, that is superb Chris. Keep it up and we’ll see you showing it off at exhibitions soon enough! Link to comment Share on other sites More sharing options...
Chris98 Posted Saturday at 16:46 Author Share Posted Saturday at 16:46 Thanks GMD. Still loads to do but happy with it so far. Link to comment Share on other sites More sharing options...
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